Last updated: May 13, 2026

Privacy Policy

This Privacy Policy explains how Zync Partners ("Zync Partners," "we," "us," or "our") collects, uses, stores, and protects information when you use our websites, services, applications, integrations, and related offerings.

1. Who We Are

Zync Partners provides business, marketing, technology, and operational services to clients and partners. Our services may include digital tools, account integrations, analytics, campaign management, communications, and related support.

2. Information We Collect

We may collect the following categories of information, depending on how you interact with us:

• Contact details, such as name, email address, company name, phone number, and job title.
• Account and authentication information used to access our services or connected platforms.
• Business information you provide to us, including campaign, project, or service details.
• Technical information, such as IP address, browser type, device information, pages visited, and usage logs.
• Communications you send to us, including support requests, emails, forms, and feedback.
• Information received through authorized third-party integrations, including Meta platforms where applicable.

3. How We Use Information

We use information to:

• Provide, operate, maintain, and improve our services.
• Respond to inquiries, support requests, and business communications.
• Manage client projects, campaigns, reporting, analytics, and integrations.
• Authenticate users and protect accounts, systems, and data.
• Comply with legal, regulatory, contractual, and platform policy obligations.
• Detect, prevent, and address fraud, abuse, security incidents, or technical issues.

4. Meta, Facebook, and Instagram Data

If you connect or authorize services involving Meta, Facebook, or Instagram, we may receive information permitted by your authorization and by Meta's platform policies. This may include account identifiers, page or business account information, advertising account information, campaign data, insights, messages or comments when authorized, media metadata, and other data necessary to provide the requested service.

We use Meta, Facebook, and Instagram data only to deliver and support the services you request, such as managing integrations, preparing analytics, supporting campaigns, or responding to authorized communications. We do not use this data for unrelated purposes, and we handle it in accordance with applicable Meta platform terms and policies.

5. We Do Not Sell Personal Data

Zync Partners does not sell personal data. We do not rent, sell, or trade your personal information or Meta, Facebook, or Instagram data to third parties for their independent marketing.

6. Sharing Information

We may share information with trusted service providers, contractors, or technology vendors who help us operate our services, subject to confidentiality and data protection obligations. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transaction such as a merger, acquisition, or asset transfer.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfill the purposes described in this policy, comply with legal or contractual obligations, resolve disputes, enforce agreements, and maintain business records. Retention periods may vary based on the type of information, the service involved, and applicable requirements.

8. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. User Rights

Depending on your location and applicable law, you may have rights to access, correct, update, delete, restrict, or object to certain processing of your personal information. You may also have the right to withdraw consent where processing is based on consent.

To exercise your rights, contact us at privacy@zyncpartners.com. We may need to verify your identity before processing your request.

10. Data Deletion Requests

You may request deletion of your personal information or data received through authorized integrations, including Meta, Facebook, or Instagram data. Please email privacy@zyncpartners.com with the subject line "Data Deletion Request" and include enough information for us to locate your account or records.

You can also review our Data Deletion Instructions for more details. We will process deletion requests in accordance with applicable law, contractual obligations, and platform requirements. Some information may be retained where necessary for legal, security, or legitimate business purposes.

11. International Data Transfers

We may process information in countries other than where you are located. When we transfer personal information internationally, we take steps designed to protect it in accordance with applicable legal requirements.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when the policy was most recently revised.

13. Contact Us

For questions, privacy requests, or data deletion requests, contact Zync Partners at privacy@zyncpartners.com.